Water Damage Cleanup Services
Water Removal & Cleanup Services: Minor Leaks to Major Floods
Has a burst pipe flooded your basement? Is your home reeling from the aftermath of a severe storm and standing water? Water damage is a serious threat. Every minute counts. Ignoring it or attempting a DIY cleanup can lead to more costly repairs, structural damage, and even dangerous mold growth.
OC Property Solutions is your trusted partner for comprehensive water damage cleanup. With 10+ years of experience and a team of skilled professionals, we provide swift, efficient, and thorough water damage cleanup services to protect your property. Here are some of our advantages:
- 24/7 Emergency Response
- IICRC-Certified Technicians
- Advanced Water Extraction Services and Drying Equipment
- Comprehensive Restoration Services
- Locally Owned and Operated with 150+ 5-Star Reviews
- No-Pressure Estimates
OC Property Solutions Proven Process for Water Damage Cleanup
Our flood cleanup team is en route within the first 60 minutes of your call. We conduct a thorough assessment of the damage to provide you with a detailed action plan and estimate.
We remove standing water from your property using powerful pumps and vacuums. Our experts in water removal and cleanup services, ensure every drop is extracted to minimize damage.
We deploy industrial-strength air movers and dehumidifiers to dry out affected areas completely. Our advanced moisture mapping technology ensures no hidden pockets of water remain.
We clean, sanitize, and deodorize all affected areas and items, using EPA-registered antimicrobial treatments to prevent mold and bacteria growth.
From minor repairs to major reconstruction, our team can restore your property to its pre-damage condition, saving you time and hassle.
Water Damage Scenarios We Handle
- Flooded basements
- Burst pipes
- Sewage backups
- Appliance leaks
- Storm damage
- Roof leaks
- Toilet overflows
- HVAC leaks
Our Specialized Basement Water Cleanup
Basements are particularly vulnerable to flooding. Our specialized basement water cleanup service includes:
- Sump pump installation and repair
- Foundation crack sealing
- Waterproofing solutions
- Mold mitigation
- Structural drying and dehumidification
Understanding Water Damage Categories and Classes
It’s crucial to understand its severity and potential health risks to effectively address water damage and create a customized plan to offer water mitigation services. The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) classifies water damage into categories and classes:
Water Damage Categories
Category 1 (Clean Water)
Broken water supply lines, tub or sink overflows with no contaminants, appliance malfunctions involving water supply lines, melting ice or snow, falling rainwater, broken toilet tanks.
Minimal immediate health risks, but can degrade to Category 2 or 3 if left untreated.
Category 2 (Gray Water)
Dishwasher or washing machine overflows, toilet overflows with urine (no feces), sump pump failures, seepage due to hydrostatic pressure.
May cause discomfort or illness if consumed or exposed to.
Category 3 (Black Water)
Sewage backup, river or stream overflows, seawater, ground surface water, and rising water from storms or other weather-related events.
Highly unsanitary, containing pathogenic agents; can cause severe illness or death if ingested.
Water Damage Classes
Class 1 (Least amount of water, absorption, and evaporation)
It affects only part of a room or area, or larger areas contain materials that have absorbed minimal moisture.
Class 2 (Large amount of water, absorption, and evaporation)
The issue impacts entire rooms or areas covered by carpets. Moisture has wicked up walls of less than 24 inches (0.61 m).
Class 3 (Greatest amount of water, absorption, and evaporation)
Water comes from overhead, affecting ceilings, walls, insulation, carpets, and sub-floors.
Class 4 (Specialty drying situations)
This class involves materials with low porosity and permeance, like hardwood, plaster, brick, concrete, and stone, that require longer drying times and specialized methods.
Understanding these categories and classes helps our Plainfield water removal team at OC Property Solutions to:
- Assess the extent of damage quickly and accurately
- Determine the appropriate water damage restoration methods
- Ensure the safety of occupants and restoration professionals
- Properly document the damage for insurance purposes
- Our certified technicians are trained to handle all categories and classes of water damage, ensuring that your property is restored to a safe and healthy condition, regardless of the severity of the incident.
Learn more about our water, fire, and mold mitigation services and how we can protect your home from future risks.
5 Important Things to Immediately Do After Water Damage Occurs
Immediately after discovering water damage, you should:
- Ensure safety: You need to turn off the main power if water is near electrical appliances or outlets.
- Stop the source: If it’s safe to do so, try to stop the water source (e.g., turn off the main water line).
- Protect your belongings: Make sure you move valuables, furniture, and electronics to a dry area.
- Call professionals: Contact a water damage cleanup service like OC Property Solutions to assess the situation and begin the cleanup process.
- Document the damage: Don’t forget to take photos and videos of the damage for insurance purposes.
Dealing with mold afterward? If left untreated, water damage can lead to serious mold problems. Our expert mold removal services ensure your home stays safe and healthy.
How quickly should water damage cleanup start?
Water damage cleanup should begin as soon as possible to minimize further damage. Ideally, the cleanup process should start within 24 to 48 hours after the damage occurs. This quick action prevents the growth of mold and mildew and helps avoid additional damage to the structure and contents of the building.
Does homeowners insurance cover water damage cleanup?
Usually, yes, for sudden and accidental events like burst pipes. Flooding from outside may require separate flood insurance.
How long does the water damage cleanup and restoration process take?
It varies. Small leaks might take a few days; a major flood could take weeks.
What is the difference between water damage cleanup and water damage restoration?
Cleanup is the act of removing water. Restoration is the complete process of drying, cleaning, sanitizing, and repairing.
How do professionals ensure all moisture is removed after water damage?
Professionals use industrial dehumidifiers and fans to dry the affected areas. They also perform moisture tests to ensure the environment is thoroughly dried before starting restoration.
Posted on Jeff DoyleApril 6, 2026Trustindex verifies that the original source of the review is Google. Alfie was excellent.Posted on Michael SzwayaApril 5, 2026Trustindex verifies that the original source of the review is Google. I recently had the pleasure of working with these guys and they truly exceeded every expectation I had. From the very first interaction, their team demonstrated professionalism, responsiveness, and a genuine commitment to delivering exceptional service. What stood out most was their attention to detail and willingness to go above and beyond. They didn’t just complete the job—they ensured every aspect was handled with care, precision, and a focus on long-term value. Communication was clear and consistent throughout the entire process, which made everything seamless and stress-free. It’s rare to find a company that combines expertise, reliability, and outstanding customer service at this level. Their dedication to doing things the right way—not the easy way—sets them apart. I would highly recommend them to anyone looking for a partner they can truly trust. An all-around excellent experience.Posted on Bob McKinnonApril 5, 2026Trustindex verifies that the original source of the review is Google. Joe was very professional answered all my questions took measurements inside and out asked all the questions to make sure I was getting the tankless water heater that I needed He will be installing it FridayPosted on Robert DilorenzoMarch 31, 2026Trustindex verifies that the original source of the review is Google. Great service and fast the very next day. Thank you.Posted on Thomas PattonMarch 26, 2026Trustindex verifies that the original source of the review is Google. Very quick response to our crisis, professional explanation and job performance was excellent. Highly recommendPosted on Darshika PatelMarch 25, 2026Trustindex verifies that the original source of the review is Google. I recently had an issue that required a plumber, and I couldn't be more impressed with the service I received. From the moment Joe arrived, it was clear he was incredibly knowledgeable. He didn't just dive into the repair; he took the time to walk me through exactly what was happening and why. It’s rare to find someone who prioritizes educating the customer as much as fixing the problem. What stood out most was his integrity. You can immediately tell he is a trustworthy professional who genuinely wants to help, rather than someone just trying to squeeze every dollar out of a service call. He focused on the most effective solutions without any high-pressure sales tactics. Beyond just fixing the immediate issue, he went above and beyond by teaching us how to properly maintain our pipes through the changing seasons. That kind of foresight is invaluable for preventing future headaches. Overall, this was an excellent customer experience. If you’re looking for someone honest, skilled, and thorough, I cannot recommend them enough.Posted on Yusuf KapanMarch 22, 2026Trustindex verifies that the original source of the review is Google. What an amazing service!!! I couldn’t be happier after 10 or 15 tries of calling other plumbers and the frustration. I am so happy that I met with Joe from OC solutions. He kept his word he texted me with an ETA. He was on time, professional clean, and went above and beyond. It’s hard to find people like this nowadays. He truly want the extra mile on a Sunday of all days. Wow I am blown away. Thank you again. Everything is great.Posted on Patricia TorresMarch 14, 2026Trustindex verifies that the original source of the review is Google. Great service, thank you!
Serving Chicagoland's Southwest Suburbs
OC Property Solutions serves homeowners and property managers across the area with plumbing, HVAC, electrical, mitigation, and waterproofing & excavation handled by one accountable team. When something goes wrong, you get straight answers, consistent work, and a real person on the phone.