OC Property Solutions — Privacy Policy
Effective Date: 2025-Aug-15
OC Property Solutions (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our services.
1. Information We Collect
We may collect:
– Personal information you provide directly (name, email, phone number, address).
– Service-related details when you request quotes, schedule services, or submit inquiries.
– Automatically collected data through cookies, analytics tools, and similar technologies.
2. How We Use Your Information
We use your information to:
– Provide and improve our services.
– Communicate with you regarding appointments, billing, and service updates.
– Send you SMS notifications (see “SMS Messaging” below).
– Respond to inquiries and provide customer support.
3. SMS Messaging Consent
OC Property Solutions will be collecting opt-in verbally from customers. Customers may opt in to receive messages either in person at our physical location or during a phone call. When registering for the first time, customers will be asked to provide their phone number, and our staff will ask if they would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys.
Customers will be verbally informed that:
– Message and data rates may apply.
– Message frequency may vary.
– They can text HELP for support or more information.
– They can STOP to unsubscribe at any time, and no further messages will be sent.
We will not share customer phone numbers with third parties for marketing or promotional purposes.
By submitting our website forms and signing up for texts, you consent to receive text messages from OC Property Solutions at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms & Conditions.
4. Data Sharing
We do not sell or rent your personal information. We may share data with:
– Service providers assisting in business operations (bound by confidentiality agreements).
– Legal authorities when required by law.
5. Data Security
We implement security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You may request to access, update, or delete your personal information by contacting us at:
Email: info@ocpropertysolutions.com
Phone: 630-394-8544
7. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.